HI all,
I really appreciate all the feedback we are getting on your individual experience. I am passing along all this input to our SmartFit department. I am also sending this information to our CFO.
Being able to get your perspectives and comments will help us improve our product and provide a better quality of service. Hiossen is currently in the process of making many changes, please keep in mind that our company is only a decade old and as we grow we are able to provide better product quality. If you stick with us and become loyal customers you will see that in the future your sacrifice will earn many profits.
This is the response from the Smart Fit Department in regards to the post of User: Timoh951
1. Milling Issue.
- Hiossen uses a different type of milling machine. swiss type for precision connection.
- Hiossen suggests: after mill, customer scan with model and smartfit abutment, design their crown.
: Smartfit : we prepare to use another milling machine to mill Abutment. milling will be better.
2. DME file.
Please visit, and customer can download DME file and install it,
:
www.smartfitus.com the customer can download DME file, order form, and instruction.
3. Adobe reader issue.
Hiossen order form: PDF file. so they need this program to fill out their information before send smartfit.
Adobe acrobat reader: this is the best program to read PDF file.