Question about a 3shape error message

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Stoneboy

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I accidentally closed a case (which brought it back to the scanned stage in dental manager) and I need to reopen it so I can save the design. The case was finished. When I try to reopen or even modify the case, I get these error messages. If someone's able to tell me what these mean, or what it is that causes them, that would be great.

Thanks!

Errors: "Could not detect correct design module." & "Could not read archive file c:\3shape\(5)\Manufacturers.3ml. Error msg.: Unhandled Archive Type."
 
CoolHandLuke

CoolHandLuke

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right click your order and select reset->Scanned

do the design again, you will be able to just skip through to the end if at any point it was 'partially saved'
 

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