I'm charging the same for unscheduled and same day as scheduled and whenever. This may be a stoooopid move on my part, but I'm looking at it as my service level IS my selling point. They can ship them next day/2nd day each way and pay a distant competitor a cheaper fee if they don't need it fast. Of course I'll take them scheduled and slow too, but not many people have a spare denture on hand, especially around here in my area, lotsa po' folks.
On pricing though, do y'all generally just update your price list to whatever the LMT average is for your geographic area, for your lab size, average of the 2, higher/lower of the 2... There's a lot of difference in income levels in the "northeast/newengland/cental east coast" area. And.. I'm scared to price too high and prevent people from getting the help they need vs too low and not getting apprpriate payment. My boss, before he cloed his lab last month, had prices unupdated for a long time and was charginb 65usd for a reline. Big jump to current prices for anyone we were working with.
Edit:Anyone willing to help me with understanding this better can feel free and Very Welcome to PM me and it will stay in confidence