Nice article! We as small business owners are too often afraid to let even bad accounts go. Even thogh this would in fact free up resources to concentrate on quality accounts.
Thanks for sharing the article
Its one of those things where it can come back to bite you.. You need to really consider before you let a paying client out of your hands. If your losing money, then that is something to address, but unless youve got a line of new clients banging on your door you need to be careful about what bridges you burn. Who knows that the future brings and it may bring even more headaches.. IOW the grass isnt always greener..