Drop your worst customers

[Glenn Kennedy]

This short article in the April issue of Inc. magazine makes a case for dropping bad customers to help improve the bottom line of your small business. Take a look and let us know what you think.

[Rex Kramer]

sorry did not read your wall of txt, but what I use to do was raise their fees incrementally till either they left OR it was worth it to put up with their BS.....

rex
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[Jo Chen]

Nice article! We as small business owners are too often afraid to let even bad accounts go. Even thogh this would in fact free up resources to concentrate on quality accounts.
Thanks for sharing the article

[Affinity]

Its one of those things where it can come back to bite you.. You need to really consider before you let a paying client out of your hands. If your losing money, then that is something to address, but unless youve got a line of new clients banging on your door you need to be careful about what bridges you burn. Who knows that the future brings and it may bring even more headaches.. IOW the grass isnt always greener..

Speaking from experience.